THESE TERMS OF BUSINESS APPLY TO ALL WORK UNDERTAKEN AND FACILITIES OR GOODS SUPPLIED ON OR AFTER 1ST SEPTEMBER 2010.
In addition to the statutory rights provided by English Law Vortec Marine guarantee its work for a period of 12 months from completion against all defects, which are due to poor workmanship or defective materials supplied by us. This guarantee applies only to the customer to whom the work or materials were supplied. Please note that Vortec is unable to warrant repairs, paintwork of finishing coatings against corrosion due to the nature of the environment and differing factors which can attribute and affect this. Vortec Marine shall be liable under this guarantee only for relevant defects which appear during this 12-month period, which have been promptly notified to us in writing to our trading address or registered office.
1.2. Vortec Marine shall take reasonable and proportionate steps having regard to the nature and scale of our business to maintain security at our premises, and to maintain our facilities and equipment in reasonably good working order; but in the absence of any negligence or other breach of duty by us vessels and other property are left with us at the customers own risk and customers should ensure that their own personal and property insurance adequately covers such risks.
1.3. Vortec Marine shall not be under any duty to salvage or preserve a customer’s vessel or other property from the consequences of any defect in the vessel or property concerned unless we have been expressly engaged to do so by the customer on commercial terms. Similarly we shall not be under any duty to salvage or preserve a customer’s vessel or other property from the consequences of an accident which has not been caused by our negligence or some other breach of duty on our part. However, we reserve the right to do so in any appropriate circumstances, particularly where a risk is posed to the safety of people, property or the environment. Where we do so we shall be entitled to charge the customer concerned on a normal commercial basis.
1.4. Customers may themselves be liable for any loss or damage caused by them, their crew or their vessels and while their vessel or other property is on our premises or is being worked on by us. They shall be obliged to maintain adequate insurance, including third party liability cover for not less than £2,000,000, and where appropriate, Employers’ Liability cover in respect of any employee. Customers shall be obliged to produce evidence of such insurance to us within 7 days of a request to do so.
2. PRICES AND ESTIMATES
2.1. In the absence of express agreement to the contrary Vortec Marine’s price for work shall be based on time and materials expended and services provided.
2.2. When Vortec Marine give an estimate or indication of price – in writing or orally – we will exercise skill and judgment in doing so. Such estimates are subject always to the accuracy of information provided by the customer and are usually based only on a superficial examination and will not include the cost of any additional repairs or work found necessary to the vessel and/or gear or equipment during the work nor the cost of any extensions to the work comprised in the estimate.
2.3. Vortec Marine will inform the customer promptly of any proposed increase in estimated prices and the reasons therefore and will only proceed with the work with the approval of the customer. In those circumstances the customer’s liability for any work already completed or goods already supplied or to be supplied shall be unaffected.
2.4 Crew placement will be charged at 8.3% (1 months salary). Should the crew be proven unsuitable within the first 90 days then a refund on a pro rate basis will be made.
3.1 The time for completion of our work is given in good faith but is not guaranteed. Vortec Marine shall not be responsible for any delay in completion of the work or for the consequences of any such delay unless it arises from our wilful acts or omissions or from our negligence.
4. VESSEL MOVEMENTS
4.1 Vortec Marine reserve the right to move any vessel, gear, equipment or other goods at our discretion for reasons of safety or good management.
5.1 Unless otherwise agreed in writing the price of all work, goods and services shall be due immediately on invoice date. Payment shall be deemed to have been made when we receive cash or cleared funds at our bank.
5.2 Pending receipt of payment in full without set off or deduction Vortec Marine reserve the right to charge interest on any sums outstanding after 30 days at 4% over Bank of England base rate which may be calculated daily up to the date of actual payment.
5.3 Vortec Marine reserve a general right (“a general lien”) to detain and hold onto a customer’s vessel or other property pending payment by the customer of all sums due to us. We shall be entitled to charge the customer for storage and the provision of any ongoing services at our normal daily rates until payment (or provision of security) by the customer and removal of the vessel or property from our premises. The customer shall be entitled to remove the vessel or other property upon providing proper security, for example a letter of guarantee from a Bank reasonably acceptable to us or lodgement of a cash deposit with a professional third party agent, sufficient to cover the debt with interest and, where the debit is contested, a reasonable provision for our prospective legal costs. This right does not affect the customers entitlement to withhold a proportionate part of the price in respect of alleged defects but where that amount is in dispute between us the customer shall be required to provide security for the full amount pending resolution of the dispute.
5.4 Our customers attention is drawn also to the note at Clause 10.2 of these Terms of Business regarding other rights which exist at law.
6. RETENTION OF TITLE / RISK
6.1 Title to all goods, equipment and materials supplied by Vortec Marine to a customer shall remain with us until full payment has been received by us. Risk in all goods, equipment and materials supplied by Vortec Marine to a customer shall pass to the customer at the time of supply to the customer.
7.1. Advice of whether a customer is “a consumer” or otherwise protected by some or all of the consumer protection legislation in force in the United Kingdom may be obtained from any local Trading Standards Office, the Citizens Advice Bureau, the Office of Fair Trading or any firm of Solicitors (who may charge). Online guidance may be obtained at www.consumerdirect.gov.uk.
7.2. A customer who is a consumer has certain statutory rights regarding the return of defective goods and claims for losses. These rights are not affected by these terms.
7.4. On notification by the customer of such defects, Vortec Marine will investigate the cause and if they are our responsibility under the terms of this guarantee we will promptly remedy them or, at our option, employ other specialist contractors to do so. Any remedial work which is put in hand by the customer directly without first notifying us and allowing us a reasonable opportunity to inspect and agree such work and its costs will invalidate this guarantee in respect of those defects.
7.5. Where we supply goods or services to a partnership or company or to a customer who is acting in the course of a business or a commercial operator (a “Business Customer”) then:
7.5.1 No article supplied by us to a Business Customer shall carry any express or implied term as to its quality or its fitness for any particular purpose unless prior to the supply the Business Customer has sufficiently explained the purpose for which it is required and made it clear that he is relying on our skill and judgment.
7.5.2 No proprietary article specified by name, size or type by a Business Customer shall carry any such express or implied terms but we will assign to the Business Customer any rights we may have against the manufacturer or importer of that article.
7.5.3 Vortec Marine accept no liability to indemnify a Business Customer against any loss of profit or turnover which he or his customer or any other person may sustain in consequence of the failure of any faulty or unfit article supplied by us.
8. QUALITY STANDARDS
Vortec Marine will complete its work to the agreed specification and, in the absence of any other contractual term as to quality, to a satisfactory quality.
9. ACCESS TO PREMISES/WORK ON THE VESSEL
9.1. No work or services shall be carried out on a vessel, gear, equipment or other property on our premises without our prior written consent except for minor running repairs or minor maintenance of a routine nature by the customer or his regular crew. It shall be an absolute condition that all work is carried out in full compliance with our Health & Safety, environmental and access policies and that it does not cause any nuisance or annoyance to us, any other customer or person residing in the vicinity, and does not interfere with our schedule of work or the god management of our Business. Vortec Marine shall not be responsible to customers or third parties for the consequences of any persons failure to respect any part of this condition but we shall be entitled to demand the immediate cessation of any work which in our view breaks these requirements.
9.2. While we or our subcontractors are working on a customers vessel or equipment the customer shall not have access to it except by prior arrangement. We will agree reasonable access when it is safe to do so and when it will not interrupt or interfere with our work schedule.
10. RIGHT OF SALE
10.1 Vortec Marine accept vessels, gear, equipment or other goods for repair, refit, maintenance or storage subject to the provisions of the Torts (Interference with Goods) Act 1977. This Act confers a right of sale on us in circumstances where the customer fails to collect or accept re-delivery of the goods (which includes a vessel and/or any other property). A sale will not take place until we have given notice to the customer in accordance with the Act. For the purpose of the Act it is recorded that:
10.1.1. Goods for repair or other treatment are accepted by us on the basis that the customer is the owner of the goods or the owner’s authorised agent and that he will take delivery or arrange collection when the repair or treatment has been carried out;
10.1.2. Our obligation as custodian of goods accepted for storage ends on our notice to the customer of termination of that obligation;
10.1.3. The place for delivery and collection of goods shall be at our premises unless agreed otherwise.
Advice regarding the Act and its effect may be obtained from any of the sources referred to at Clause 7.1 above.
10.2 Maritime Law entitles Vortec Marine in certain circumstances to bring action against a vessel to recover a debt or damages. Such action may involve the arrest of the vessel through the Courts and its eventual sale by the Court. This right of arrest and sale may continue to exist against a vessel after a change of Ownership. Sale of a vessel may also occur through the enforcement of a court order or judgement.
11.1 Vortec Marine may sub-contract all or part of the work entrusted to us by the customer, on terms that any such sub-contractor shall have the protection and benefit of all rights and conditions, and of all limitations and exclusions of liability, contained in these Terms of Business. Where we exercise this right we shall remain responsible to the customer for the performance of our subcontractor.
12.1 Notice to a customer shall be sufficiently serviced if personally given to him or if sent by first class post to the customers last known address. Notices to us should be sent by first class post to our principal trading address or registered office.
13. LAW AND JURISDICTION
13.1 Any contract or series of contracts made subject to these terms shall be subject to and governed by English Law and
13.2 In the case of Business Customers any dispute arising under them shall be submitted to the exclusive jurisdiction of the Courts of England and Wales.
13.3 In the case of customers who are consumers or who are not contracting in the course of business any dispute shall be submitted to the non-exclusive jurisdiction of the Courts of England and Wales .
VORTEC MARINE TRAINING TERMS AND CONDITIONS
Your contract is with Vortec Marine Training Ltd. When you sign the booking form and make the deposit payment you are accepting these conditions. The booking agreement becomes binding once signed by you and confirmed in writing or by email by Vortec Marine Training Ltd. Deposits are non-refundable.
Please telephone 01489 854850 or email firstname.lastname@example.org to enquire about availability. On confirmation of availability please complete all sections of the booking form. Booking is secured when the completed form is returned by post and accompanied by a 25% deposit. Bookings made by email or telephone will be held for 7 days to allow a booking form to be completed and deposit/payment made. All confirmed bookings will receive booking confirmation and joining instructions. Payment in full must be received and cleared 6 weeks prior to the start of the course unless otherwise agreed. Booking made within 6 weeks of the start date should be paid in full. All relevant parts of the booking form must be completed by all participants at the time of booking along with the onshore contacts and medical declaration forms.
Cheques should be made payable to ‘Vortec Marine Training Ltd’
Bank transfers to Vortec Marine Training Ltd, HSBC, Account: 51310887 Sort: 403633
IBAN: GB49MIDL40421822361655Swift/BIC: MIDLGB2110G
The cost of practical sailing courses includes: Mooring fees, breakfasts, lunches, waterproofs, fuel and gas unless otherwise stated on joining instructions. The course does NOT include: RYA course notes, log books, evening meals taken ashore, breakfasts and lunches during taster/day sails and events unless otherwise stated on joining instructions.
No guarantee is made as to the destinations and/or timings due to the nature of sailing, and no liability is accepted for additional expenses that may be incurred. No animals, plants, restricted items or illegal goods are to be brought onboard the yacht. Individuals who compromise this will be in breach of contract and may be requested to leave the vessel.
In order to maintain a high standard of instruction the maximum number of students on an RYA course is five. As part of the course/experience you will be expected to share domestic duties to include cooking, washing up and cleaning. At the end of a course clients are expected to leave the yacht in the condition in which it was found.
Vortec Marine Training Ltd cannot accept clients under the age of 18 unless accompanied by a parent or legal guardian. In the event that a person under the age of 18 is accompanied by his or her legal guardian, our Instructor will be responsible during the hours the course is taking place. Vortec Marine Training Ltd will not be responsible after course hours; stipulated by the Instructor.
Vortec Marine Training Ltd has the right to cancel the booking due to circumstances beyond Vortec Marine’s control. Alternative dates will be offered or a full refund of all fees paid. Vortec Marine Training Ltd will accept no liability for any incidental expenses incurred in the event of the vessel not being able to return to port, or any other agreed destination on time due to weather, equipment failure or any other circumstances. Clients may elect to stay with the yacht at no extra charge, or make their own alternative arrangements to return at their own expense. If you have to cancel a confirmed booking please do so in writing or by email at the earliest opportunity. Clients will be liable for the full course fee if a booking is cancelled within 6 weeks of the start date of the course. No refund or part refund can be offered if a client leaves the vessel prior to completion.
The vessel provided by Vortec Marine Training Ltd conforms to the Department of Transport’s Code of Practice for Small Commercial Vessels. It is fully insured against accident, third party liability and personal injury arising form negligence by Vortec Marine Training Ltd. However, Vortec Marine Training Ltd accepts no liability for personal accident or loss or damage to property belonging to the client. Clients participate in all courses/activities at their own risk and are advised to take out the appropriate insurance to cover these eventualities and cancellation charges.
Decisions made by the Skipper/Instructor are final in respect of the safety of the vessel and the welfare of the crew.
HEALTH & SAFETY
Sailing is an activity sport and it is the responsibility of the client to ensure they are fit and healthy to sail. Please consult with your GP if there is any doubt. If you are taking any form of medication please bring double the amount so that the Skipper can hold a reserve.
Should you wish to make a complaint please make us aware at the earliest possible time. We would like the opportunity to deal with any issues as they arise so we can rectify them immediately. Should you then feel the issue was not dealt with satisfactorily please contact Ross Collingwood, again at the earliest opportunity and in writing, to be received within 28 days, at the address below.